Contact & booking
Tell us what you need. Leave the sensitive documents out.
Start with a simple intake request. We will only provide a secure document channel after confirming what is actually relevant.
General questions
Ask about routes, plans, or how the service works.
Timeline review
Map earlier study and work months against DUO’s permitted retroactive windows.
Document review
Request a fixed-fee check of your planned DUO evidence.
Assisted call
Book focused preparation time with a reviewer.
Guarantee verification
Start a refund review after a full DUO rejection.
Response time
Tell us what is urgent in the message. We aim to reply within 2 business days, and sooner where a DUO deadline is close.